Day 1 :
Studer Group, Australasia
Time : 09:50-10:30
Matthew Brice is a Senior Coach and International Speaker with Studer Group Australasia. His career objective was to work with people in crisis and he has worked as a Nurse at Shock Trauma in Baltimore and in Emergency Departments in the UK and Australia. He runs Humanitarian Assistance Missions in Southern Sudan. As a Trainer, he has worked for the Australian Federal Police and the Australian Defense Force.
First do no harm. Most clinicians would not knowingly harm their patients, however as an industry healthcare harms patient at an alarming rate. This burden is felt directly by patients and families, by clinicians and has implications for access to healthcare, patient flow and availability of scarce resources. The root cause of this problem lays in the highly complex and fractured nature of healthcare culture and delivery. There are however organizations that work in inherently complex and high-risk environments and yet appear to do so for extend periods without experiencing significant adverse events; these are known as High Reliability Organizations (HROs). These organizations bring together culture and systems that result in an observable approach to work. These have been described by Weick and Sutcliffe as: (1) Preoccupation with failure, (2) Reluctance to over-simplify, (3) Sensitivity to operations, (4) Commitment to resilience, and (5) Deference to expertise. These attributes are not programs or slogans, but the outcome of long term transformational processes. To achieve high reliability in healthcare is a huge undertaking, however there are already well-established and evidence based approaches to cultural and system transformation in healthcare that can be used to lay the foundation. Long term and consistent application of the Evidence-Based Leadership™ (EBL) framework has been demonstrated to facilitate organizational alignment of goals, alignment of behaviors and alignment of processes. Each of these phases builds towards the organization’s ability to achieve the ‘collective mindfulness’ needed to deliver consistently high-quality results in risky and complex environments. High reliability in healthcare is both desirable and achievable. The foundational strategies currently exist to begin working toward zero harm and zero waste, the question is: “Are we willing to take the journey?”
Bingöl University, Turkey
Time : 10:30-11:10
Imran Aslan has done his four years Healthcare Education as Emergency Medical Technician at Batman Health Vocational High School between 1996-2000 years. Furthermore, he studied at Marmara University as Industrial Engineer, FHOOW, Germany as Technical Manager Master and Atatürk University as PhD student. Moreover, he has published more than 25 international articles at famous SSCI, ISI etc. indexed journals and also a book named as “Healthcare Management: Optimization of Resources and Determining Success and Performance Factors” has been published in 2016.
Treatments of chronic kidney diseases (CKD) are analyzed in Bingöl city and at regional level. CKD is a major problem in Bingöl and Turkey. Increasing numbers of CKDs cause dissatisfaction and extra load on healthcare staffs and families in Bingöl city. Two main hospitals in Bingöl giving dialysis services are controlled and responsible staffs were interviewed. Then, two surveys with 96 and 78 respondents at different times in 2015 were carried out of 160 patients, respectively. Having a high health-related quality of life (HRQoL) is an important performance indicator for dialysis centers at the treatment of end stage renal disease (ESRD). KDQOL™-36 Scoring Program (v 2.0) and SPSS 20 versions are used to find the life quality of patients and compare respondents according to education, gender and hospital by One-way ANOVA test. Just hemodialysis (HD) treatment is suggested at Bingöl city center and life qualities of private hospital patients were found better than government hospital, when both surveys are compared. Moreover, the burden and effects of CKD are found the most significant factors which affect the life quality of patients in Bingol city, Turkey.