Hartford Hospital, USA
Title: Effective communication with patients and staff: Insights from negotiation and mediation literature to help resolve disputes & MACRA: The impact of hospital
Biography: Sameer Rehman
We aim to identify barriers to effective communication with patients and staff. Illustrate key insights and techniques from Mediation and Negotiation fields that help in communicating effectively with patients and staff. We will review the mediation and negotiation literature to show the important insights and techniques to improve communication skills. We believe that these key insights and techniques from mediation and negotiation fields can help Physicians to improve their communication and relationships with patients and staff, leading to improved patient and employee satisfaction.