
Dr.Jacques Durand
Co-Founder of Pastal Health
Paul Sabatier University
France
Biography
Dr.jacques Durand is an experienced healthcare specialist with over 22 years of experience, with high knowledge and responsibility in strategy and business development, clinics operations/management, and medical staff development. As a senior Telehealth Project Director he translates high-level business and user requirements into digital product designs, workflows, and/or requirements that meet business goals and ultimately lead to products providing real and lasting value to users evidenced by on-going and regular usage. He is also the Founder of “Chatbots for Health" the open innovation initiative. Dr.jacques has led management consulting business across Asia Pacific specializing in strategy, and market research exclusively in the pharmaceutical, biotechnology & MedTech industries, Business transformation.
Research Interest
Strategic planning, Digital Health Product development, medical staff development, service redesign, digital health and international healthcare.

Samer Ellahham
Regional Chair, Middle East, Patient Safety Movement Foundation
Cleveland Clinic, Abu Dhabi
UAE
Biography
Dr. Ellahham has served as Chief Quality Officer for SKMC since 2009. In his role, Dr. Ellahham has led the development of a quality and safety program that has been highly successful and visible and has been recognized internationally by a number of awards. As Chief Quality Officer and Global Healthcare Leader, Dr. Ellahham had a focus on ensuring that that implementation of these best practices leads to breakthrough improvements in clinical quality, patient safety, patient experience and risk management. He demonstrated great skill and experience in the management of patients with heart failure, ischemic heart disease, and valvular heart disease and led a multi-disciplinary team in the care and delivery of advanced therapies to these patients. He has unique abilities to partner and engage local and regional referring providers. He is able to work in a highly matrixed environment, possess strong leadership and organizational skills and have experience to working effectively in a large health system.
Research Interest
Heart failure, acute coronary syndromes, second victim phenomenon, innovation, digital healthcare solutions, telemedicine, block chain, patient experience and engagement, lean six sigma, safety, bowtie risk management tool and KPI management

Dr. Abdulaziz Al-Saddique
CEO
Qimat Taiba Pharmaceutical Biotechnology Factory
Saudi Arabia
Biography
Abdulaziz is a Saudi National, who lives in Riyadh, Saudi Arabia. He is currently the Co-owner and Vice President of CCIC Establishment; formerly he was the Executive Director for Quality Management King Saud University Hospitals and College of Medicine 1997- 2009. He worked as Assistant Professor of Clinical Pharmacy, University of Minnesota. 1980-1983, Research Associate Cardiac Surgery, United Hospital, St. Paul, Minnesota 1981-1983, Director of Pharmacy Services King Saud University Hospitals 1100 Beds, 1983-1997. Abdulaziz has a Bachelor of Pharmacy Degree from King Saud University and Doctorate degree in Clinical Pharmacy from the University of Minnesota. He is also a Clinical Toxicologist and Clinical Pharmacy Specialist in Intensive Care. He is also is a Certified Professional in Health Care Quality (CPHQ), California Board. He is a Quality Associates International, and ASQ Certified Six Sigma Black Belt (CSSBB) and Certified Six Sigma Master Black Belt (CSSMBB). He is a member of the National Association of Healthcare Quality (NAHQ). He was the president of the Healthcare Care Quality Management Network for three years. He was a member of King Abdulaziz Quality Award, Committee, and The Central Board for Accreditation of Healthcare Institutions (CBAHI). He has published seven books on Quality Management, Pharmacy, and Toxicology and more than 120 papers in national and international journals
Research Interest
Pharmacy, Toxicology, Quality Management