Prince Sultan Military Medical City, Saudi Arabia
Title: The increasing of healthcare services complexity
Biography: Ahmed Mohammed Kheir Abdallah
The increasing of healthcare services complexity over the past decades, and the increasing of the healthcare coverage has led to a corresponding rise in the demand for healthcare services. Concurrently, the increase of people awareness, experiences and knowledge increase their health need expectations and wants. Therefore, dealing with patient as a clinical case is not accepted, a systematic approach is seriously required to achieve people satisfaction.
• Problem statement: Many of the accredited hospitals have the best possible equipment's, and setup, standardized the processes, and achieved the target results. Subsequently, what after standardization of hospital care through accreditation and other quality tools?
• Approach: To develop integrated systematic approach for patient care. To utilize the quality framework and excellence models to redesign the healthcare systems to support the transition from system based services to patient & family centered concepts.
• Purpose: To understand the concepts for innovation after hospital standardization in leading the transition of healthcare services.